If the information I've provided was helpful, give us some reinforcement by clicking the 'Solution Accepted' on this Post and it will also help other community members with similar issue. If Windows Update says your device is up to date, you have all the updates that are currently available Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. It feels physically stuck down in that it's not clicking or anything. Nothing got into the keys at all, just the touchpad. Select the box next to any updates you want to install, and then click Download and install. laptop As above, a sweet drink has spilled on my touchpad and it's now working intermittently. Updates with a blue information icon are optional.Ĭlick the update name for a description, version number, and file size. Updates with a yellow information icon are recommended. HPSA will automatically search for all the latest drivers for your NotebookĬlick My devices in the top menu, and then click Updates in the My PC or My notebook pane.Ĭlick Check for updates and messages to scan for new updates. If you are able to use an external Keyboard/Mouse, I suggest you download and run the HP Support Assistant from this Link. The Notebook work with external Keyboard and Mouse?